Job Description

Job Description Tuesday- Saturday , 11a-7p The primary responsibility of this position is to ensure the resident’s comfort during the admission process and in their transition to the community by providing the highest degree of personal attention and customer service to both the resident and their family members. When in Reflections, the Hospitality Concierge acts as a liaison between the resident and their family and all other departments to ensure the resident is comfortable and is provided all the attention desired and deserved. Qualifications MUST Have a Driver's License High school diploma or equivalent. Strong interpersonal and communication skills. Excellent time management and organizational abilities. Responsibilities Meet with managers and care staff daily to discuss any new admissions, concerns, changes, etc. Act as liaison between resident/family and departments to meet overall needs of resident. Review menus and collect choices for all meals for the following day for Room Service program. Coordinate daily social hour with Dining Services and serve in Reflections Serenade dining room. Coordinate trips with Escapades department. Work with care management team and communicate daily regarding Reflections Serenade unit operations and resident needs. Additional Information What can we offer you? Full‑Time Position ( Monday-Friday 11am-7pm ) Pleasant Teamwork Environment Hands‑On Immersive Training and Learning experiences Supportive Corporate Team Medical, Dental, Vision, and Life insurance Tuition Reimbursement & College Partnerships Referral Bonus Program 401K with company match Free Meal Daily Competitive Wages Many Opportunities for Growth and Development All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Monarch Communities

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