Customer Service Representative
Ready to elevate your career and provide top-notch service in a supportive environment? We’re looking for a Customer Service Representative who excels in delivering white-glove service and thrives in a fast-paced setting!
WHY YOU’LL LOVE THIS ROLE
• Environment: Work in a team-oriented atmosphere with access to an onsite gym, breakroom with a full kitchen, and cozy fireplace to enhance your workday.
• Customer Impact: Be the face of the company, providing professional and courteous support to consumers, making an impact on their day.
• Work Culture: Be part of a vibrant workplace culture.
LOCATION: Vancouver, WA (Fruit Valley)
SALARY: $21 per hour
SCHEDULE: Full-Time, Long Term, Monday – Friday, Morning shift 8 hr (starting 5:30 am, 6:30 am, or 7:30 am)
INDUSTRY: Consumer Goods
KEY RESPONSIBILITIES
• Respond to customer inquiries promptly and professionally via phone, email, chat, and Zoom
• Manage warranty submissions and replacements, balancing customer focus with business risk
• Accurately capture and maintain customer feedback in the company’s CRM
• Develop product knowledge and communicate confidently at an expert level
• Work overtime as needed, including nights and weekends during peak times
WHAT WE’RE LOOKING FOR
•High school diploma or equivalent
•Minimum 1 year of experience in a customer service role, preferably in a call center
•Proficiency in Microsoft Office and CRM software (ZenDesk preferred)
•Typing and data entry skills: 60+ WPM (Testing required)
•Strong phone communication skills with the ability to manage 30+ inbound calls daily
•Ability to handle multiple chats simultaneously (20+ live chats per day)
•Strong attention to detail and ability to multitask efficiently
PHYSICAL REQUIREMENTS:
• The position performs general office duties and works in a temperature-controlled environment.
DIVERSITY, EQUITY, AND INCLUSION STATEMENT
We are committed to fostering an inclusive workplace that welcomes diverse candidates. All qualified applicants will be considered regardless of background, identity, or status.
This position is offered through the Vancouver Branch of NW Staffing Resources. When applying through nwstaffing.com, please click “Apply Here” and select the Vancouver Branch for immediate consideration. Or contact our office directly at (360) 695-4900 to speak with a Recruiter.
For more information regarding our company and employee benefits please click on the links below.
...Ivy Tech-Sellersburg is looking for an individual to join their team as an adjunct faculty member of the Automotive Technology program. Adjunct Faculty positions are temporary, part-time positions hired each semester on an as-needed basis. The adjunct faculty member will...
#128311; Starting Salary: $47,500 - $67,500 /year based on experience #127979; Environment: Special Education Program, Middle School , a growing, dynamic organization with a social mission to offer hope, is seeking a PhysicalEducation Teacher to join our award...
...reimbursement Vision care Key Responsibilities: Lead the planning and execution of large-scale, complex land development projects... .... Qualifications: Bachelor's or Masters degree in Urban Planning, Landscape Architecture, Environmental Studies, ora...
...provider. Zillion delivers innovative business solutions that give clients a competitive edge. Job Description Job Title: Fraud Analyst Location: Remote role Position Description: The FIU Fraud Analyst ("Analyst) is responsible for the daily operational deployment...
...Job Description Job Description We are seekinga Commercial Plumber to join our team! The selected individual will install and... ...troubleshooting and critical thinking skills Company Description AEC Services Inc. is a Civil Engineer Co, GC & Fuel Contractor in Tampa...