Job Description

Worldwide Technology is looking for a Datacenter Engineer . This role is part of WWT s Strategic Resourcing services and is a contract role. The candidate will be supporting a WWT customer and will be employed by one of WWT s preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner.

Company Overview:

Based in St. Louis, WWT works closely with industry leaders such as Cisco, HPE, Dell EMC, NetApp, VMware, Intel, AWS, Microsoft, and F5, focusing on three market segments: Fortune 500 companies, service providers and the public sector. WWT employs more than 5,400 people and operates in more than 2+ million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the world. WWT is proud to announce that it has been named on the FORTUNE 100 Best Places to Work For list for the eighth consecutive year and was awarded for multiple categories on Glassdoor's 2019 Employees' Choice Awards, honoring the Best Places to Work.

Title: Data Center Engineer

Location: Onsite - Edwardsville, IL, US

Duration/Type of Job: 6+ months

Rate/Salary: A reasonable estimate of the current pay range for this position is $30 to $40 hourly (Rate range is on C2C basis). Actual pay will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs, and will be set by your employer. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in base pay.

Job Summary:

The Support Technician I role performs production level logical configurations and testing. This position follows detailed work instructions provided by Engineering team to accomplish tasks. This position also works cross-functionally with other teams within the Supply Chain organization. The Configuration Technician I role reports directly to the Production Supervisor.

Essential Functions:

• Configuration & testing of multiple vendor networking, wireless, telecom and collaboration devices.
• Configuration & testing of core network storage and server technologies or general telecommunication products based on program needs
• Implement knowledge and strong understanding of how the operations of the department impact other diverse work units.
• Applies technical knowledge of product to ensure proper functionality and operation
• Assist in the optimization of work instructions and further documentation
• Assist in basic level troubleshooting process for defective devices, logical issues, or systematic errors on a wide range of technologies to ensure product is functional
• Logical work to load OS (Operating system), loading license, and update firmware per customer requirements
• Configure, upgrade, and test networking and telecom equipment (routers, switches, servers, wireless, voice, video, radio access network items based on program needs)
• Use established tools to communicate task status on a continuous basis
• Capture QC records and perform QC checks to validate logical configuration requirements
• Complete physical audit of equipment and accessories
• Understanding of installation and configuration instructions with various platforms of hardware and ensures accurate information capture
• Provide input for the continual improvement of customer production solutions

Knowledge, Skills, and Abilities:

• Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
• Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards.
• Identifies documentation needs and develops technical reference documentation in accordance with standards and styles.
• Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
• Serves in a player coach role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems.
• Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends.
• Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.
• Ability to take instruction and independently execute on the directives.
• Ability to read engineering drawings (network designs documents, rack elevations)
• Knowledge of different testing hardware and software platforms
• Knowledge of a broad range of network infrastructure cable types and best practices.
• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities and the ability to prioritize in a high-pressure environment.
• Strong written and oral communication skills.

This role may require on-location work with WWT customers. Some customers may require WWT employees and contractors coming on-site to be vaccinated against COVID-19 and/or to receive frequent negative COVID-19 testing.

Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled

If you have any questions or concerns about this posting, please email SRpostings at wwt dot com

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