Job Description

Job Title: Food Quality Assurance Supervisor 

Job Location: Dallas-USA-75261 

Work Location Type: On-Site 

Salary Range: $68,779.42 - 68,779.42

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

Join Our Team as a Food Quality Assurance Supervisor at LSG Sky Chefs!

Are you passionate about food safety and quality? Do you thrive in a fast-paced environment where excellence is the standard? At LSG Sky Chefs, we’re looking for a Food Quality Assurance Supervisor who’s ready to take flight with us, ensuring every meal we deliver meets the highest standards of safety, taste, and consistency.

In this vital role, you’ll be the driving force behind our food safety and quality programs. You’ll lead inspections, monitor production processes, and work side-by-side with operations to uphold regulatory standards (FDA, USDA) and customer expectations. From implementing HACCP and GMP practices to mentoring team members and solving complex challenges, you’ll help safeguard the integrity of our products, served to millions of airline passengers around the world.

If you're detail-oriented, a natural leader, and ready to make an impact in one of the world’s leading airline catering companies, we want to hear from you!

Main Accountabilities

Supervisor Responsibility

• Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
• Conduct daily work group meetings
• Schedule and control staff to meet labour productivity and overtime targets
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Document and follow up on all department processes in order to implement improvements
• Ensure on-time and accurate production and/or catering of all flights
• Monitor and ensure compliance with all safety regulations
• Other duties as deemed necessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

• Bachelor’s degree in Food Science, Microbiology, Quality Assurance, or a related field preferred; equivalent experience will be considered.

• Minimum of 2–4 years of experience in quality assurance or food safety within a food manufacturing, processing, or catering environment.

• Experience working with regulatory agencies (FDA, USDA) and a strong understanding of food safety standards and compliance requirements.

• In-depth knowledge of HACCP, GMPs, SSOPs, and other food safety systems.

• Familiarity with food microbiology, sanitation practices, and allergen control.

• Experience with internal and external audits, root cause analysis, and corrective/preventive action planning (CAPA).

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with quality data systems or ERP tools a plus.

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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