Job Description

Description Title: Global Supply Chain, Director Location: Operation Smile HQ, Virginia Beach, VA Onsite/Remote: Hybrid Operation Smile seeks a Global Supply Chain leader to support clinical and medical education activities across a network of 40+ countries and 200+ hospital partners in lower- and middle-income countries. The organization maintains a diversified supply chain that includes a central US-based logistics headquarters as well as multiple regional and country-specific supply and distribution relationships to ensure timely and highest-quality availability of clinical equipment, instrumentation and consumable products. The organization is experiencing rapid growth and is in the process of optimizing its global supply chain towards local supply and procurement as well as leveraging of third-party logistics and supply relationships to minimize administrative requirements and overhead. The primary focus is on the availability of highest-quality supply and maximal cost-efficiencies. Primary Objectives: Strategy: Develop a global supply plan to enable ready availability of highest-quality medical equipment, instruments and consumables. Supplier Management: Expand regional and in-country supplier network in ~40 lower- and middle-income countries to prioritize local availability of required supplies. Manage procurement and donation processes ensuring availability and maximal cost efficiencies. Stakeholder Network: Develop and maintain supporting relationships with governments, other NGOs and other organizations to expand organizational supply eco-system. Team Development: Develop regional teams with strong supply chain skillsets and capabilities; develop related training and career growth opportunities for team members. Risk Management: Maintain proactive monitoring to ensure availability of highest quality goods. Cost Optimization: Negotiate best pricing and efficiencies in the procurement, storage and delivery; maintain visibility of governmental taxes, customs and other fees and ensure cost minimization. Sustainability: Identify opportunities to minimize carbon footprint of logistics activities as well as activities to maximize economic benefit of supply initiatives in lower- and middle-income countries. Inventory: Monitor central, regional and local supply levels to ensure availability. Compliance: Ensure compliance with government and supplier requirements and registrations. Logistics: Optimize supply routes and shipping modalities; coordinate warehousing and distribution and leverage third-party logistics (3PL) providers; develop new technology solutions as appropriate. Performance & Budget Management: Manage supply and logistics budgets; develop KPIs to manage availability, quality and costs and support managerial decision-making as well as stakeholder and impact reporting. Collaboration: Work closely with colleagues in fundraising, operations, and finance to ensure cross-functional support of organizational activities. Requirements Experience and Qualifications: 10+ years of experience in global health supply chain, preferably Life Sciences, NGO or Relief industries. Leadership abilities to manage internal teams, cross-functional collaboration and external stakeholder relationships. Excellent communication and negotiation skills to manage supplier relationships. Strong analytical skills to identify trends and make data-driven decisions. Proficiency in supply chain management software and systems. Understanding of health-industry regulations and compliance requirements. Familiarity with the hospital and surgical setting. Why Operation Smile? Meaningful Work: At Operation Smile, you will engage in meaningful work that transforms lives, providing essential medical care to children and contributing to global health and well-being. A Brighter Future: Make saving for the future easy with Operation Smile’s 401(k) plan, featuring Safe Harbor and employer matching. Cha-ching! Happy and Healthy: Kick back and relax with Operation Smile's all-in-one health plans! We've got your health, pharmacy, dental, and vision needs covered for you and your loved ones. No worries, just smiles! Worry-Free Insurance: Enjoy true peace of mind with 100% paid premiums for life and AD&D insurances. We've got you covered, no matter what! Take Your Time (Off): Start with 15 days of paid time off in your first year plus celebrate with company-paid holidays! More time for fun and relaxation. Work it, Flex it: Enjoy flexible work arrangements that fit your lifestyle, with remote, on-site, and hybrid work arrangements. Travel Minus Stress: See the world through our unique employee programs, which offer opportunities to participate in international medical trips, community outreach, and global health initiatives. Disclaimer: The information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Operation Smile is an EOE/Veterans/Disabled/LGBT employer. Operation Smile is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. #J-18808-Ljbffr Operation Smile, Inc.

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