Job Description

Key Responsibilities:

• Cleaning Guest Rooms:
  • Thoroughly cleaning guest rooms according to hotel standards.
  • Vacuuming, sweeping, and mopping floors.
  • Dusting furniture and surfaces.
  • Changing bed linens and replacing towels.
  • Restocking toiletries and amenities.
  • Emptying trash and recycling bins.
  • Cleaning bathrooms and showers.
• Maintaining Public and Common Areas:
  • Cleaning hallways, lobbies, elevators, and other public areas.
  • Dusting and polishing surfaces in these areas.
  • Vacuuming carpets and rugs.
  • Removing trash and recycling.
• Other Duties:
  • Preparing housekeeping carts with necessary supplies.
  • Reporting any maintenance issues or damages.
  • Assisting with laundry services (collecting, washing, and returning linens).
  • Responding to guest requests and inquiries.
  • Following all health and safety regulations and hotel policies.
  • Maintaining cleaning equipment and supplies.

Skills and Qualifications:

• Physical Stamina: The role requires a good level of physical stamina to perform tasks like lifting, bending, and standing for extended periods.
• Attention to Detail: Housekeepers need to be attentive to detail to ensure rooms and areas are cleaned to a high standard.
• Communication Skills: Effective communication with guests and other staff members is important.
• Time Management: Housekeepers need to be able to manage their time effectively to complete their assigned tasks efficiently.
• Problem-Solving Skills: Being able to identify and address potential problems, such as maintenance issues, is important.

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