Job Description

Job Description

Welcome to the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a major employer, we provide thousands of jobs and career growth opportunities while delivering exceptional service. Our associates take care of millions of guests each year, making every visit special.

Beyond our walls, we’re making a difference. Through our partnership with charity: water, we’re committed to bringing clean water to one million people in Africa.

Director of Human Resources

Kalahari Resorts & Conventions is seeking a Director of Human Resources. In this position, you will be responsible for enforcing and administering company policies and ensuring company practices are compliant with all laws and regulations affecting human resources activities.

Lead with Purpose, Laugh Often, and Cultivate Wildly Amazing Teams at Kalahari!

Key Responsibilities

• Lead HR strategy aligned with company goals and culture.
• Oversee recruitment, onboarding, and talent development.
• Foster an inclusive, engaged, and high-performing workplace.
• Ensure compliance with employment laws and internal policies.
• Manage compensation, benefits, and performance systems.
• Drive employee training, leadership development, and succession planning.
• Resolve employee relations issues and support conflict resolution.
• Optimize HR operations, systems, and data reporting.
• Promote workplace safety, wellness, and team member satisfaction.

What We’re Looking For

• At least three years’ experience as an HR Director or at least five years as an HR manager, preferably with a large resort/hotel and convention center.
• Ability to maintain your own office to include typing, filing, computer, telephone, and fax.
• Knowledge of Microsoft Office for Windows, Excel, PowerPoint, ADP, and HRIS systems.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Knowledge of Workers’ Compensation Administration duties
• Experience with the administration and management of unemployment claims.
• Experience with OSHA accident/injury reporting and yearly reporting.
• Experience with FMLA & LOE.
• Associate Relations & DA Advisor experience.
• Management of Exchange Visitor Program/Housing.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers and by USA TODAY as the #1 Best Indoor Water Park . These awards reflect our commitment to both our guests and our team members.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering incredible guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Current locations include Wisconsin Dells, WI (2000), Sandusky, OH (2005), Pocono Manor, PA (2015), Round Rock, TX (2020), and Spotsylvania County, VA (2026).

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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