FirstFour Group , the premier source for specialized Information technology recruitment, is currently seeking an IT Support Technician on behalf of our client, a growing IT Services Company in Panama City Beach, Florida . We are looking for a professional with a stable work history, demonstrated IT support skills, and the ability to work with little direct supervision in our client's new office.
In this role, you will be responsible for providing technical support, maintaining computer systems and networks, and ensuring the smooth operation of our customers’ IT infrastructure, computers, and servers. You’ll work closely with end-users, diagnosing hardware and software issues, and delivering timely solutions to support our customers’ businesses.
THIS IS AN ONSITE ROLE IN PANAMA CITY BEACH, FLORIDA.
LOCAL CANDIDATES ONLY. NO RELOCATION OR VISA ASSISTANCE WILL BE PROVIDED.
Accountabilities
• Provide first- and second-level support for desktop, laptop, printer, and peripheral issues.
• Install, configure, and maintain hardware and software systems.
• Troubleshoot and resolve network connectivity issues (LAN/WAN, Wi-Fi, VPN).
• Perform routine system maintenance, including updates, backups, and virus protection.
• Set up user accounts, permissions, and passwords in accordance with company policy.
• Maintain inventory of IT assets, hardware, and software licenses.
• Assist in the deployment of new systems and upgrades.
• Document technical procedures, configurations, and solutions.
• Provide technical support both in-person and remotely via phone, email, or remote desktop tools. • Collaborate with other IT staff to support large-scale projects and rollouts.
Qualifications
Required:
• Bachelor degree or equivalent combination of schooling and experience in Computer Science, Information Technology, or related field.
• Greater than 3 years of experience in a technical support or IT services role.
• Strong knowledge of Windows and macOS operating systems.
• Familiarity with Microsoft 365 Online, Active Directory, and common business software.
• Basic understanding of networking protocols and concepts (TCP/IP, DHCP, DNS).
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and work independently or in a team environment.
Preferred:
• CompTIA A+, Network+, or other relevant certifications.
• Experience with ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow).
• Exposure to virtualization technologies (e.g., VMware, Hyper-V).
Our client offers a competitive base salary as well as benefits including health, life, and matching 401k. There is ample opportunity for career growth. For immediate and confidential consideration, please apply today.
Join to apply for the Gym Manager role at Anytime Fitness AsiaGet AI-powered advice on this job and more exclusive features.Job SummaryAs the Club Manager, you'll own sales performance goals and new client acquisition for your facility. Youll work with each potential...
...min 10 hrs, Mon-Thurs, 2pm-8pm, Sat 9am-Noon, $100 Sign On Bonus, Tutor at Center, Senior Students & Retirees Welcome.Our franchised... ...news.Now let's talk about the good stuff:We love experienced reading tutors! If you have dealt with ADHD, Dyslexia and other learning...
...Whitsundays also operates Australias first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef. From our cruises and sailing adventures to our world-renowned underwater...
...future opportunities. About the role: The Principal Medical Writer is responsible for providing writing support and advanced... ...department and division-wide. Qualifications ~ Bachelor of Science required, with significant relevant writing experience, or Bachelor...
...by the persons health plan, additional diagnostic tests (i.e., diabetic eye exams, spirometry, etc.). Youll use an iPad and an intuitive clinical workflow for each evaluation and are not required to prescribe medicine, order lab tests or alter peoples current treatment...