Job Description

ABOUT US: 

HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.

HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.

OVERVIEW

As a Site Reliability Engineer (SRE), you will bridge the gap between development and operations, deploying updates to HiveWatch products, serving in an on-call rotation, & ensuring our services are reliable, scalable, and performant. You'll play a critical role in designing, implementing, and maintaining our infrastructure while collaborating closely with operations engineers and software engineers to solve complex technical challenges.

WHAT YOU'LL DO:

• Plan and execute software deployments to production environments with minimal customer impact


• Participate in a regular on-call rotation to provide 24/7 coverage for critical systems


• Respond to alerts and resolve incidents within defined SLA timeframes


• Develop and maintain Terraform and Github Actions automation for deployment processes


• Manage feature flags and configuration changes during deployments


• Communicate deployment status to stakeholders when necessary


• Maintain deployment documentation and runbooks


• Design, build, and maintain scalable and reliable infrastructure


• Implement and manage CI/CD pipelines for efficient and reliable deployments


• Monitor system performance and respond to incidents in a timely manner


• Collaborate with development teams to optimize application performance


• Implement security best practices and ensure compliance with SOC2 and other security requirements


• Document processes, configurations, and troubleshooting procedures


• Continuously improve system reliability through post-incident reviews and proactive improvements


• Develop and improve monitoring and alerting based on operational experience


• Balance on-call responsibilities with regular work duties

QUALIFICATIONS:

• Bachelor's degree in Computer Science or related field, or equivalent practical experience


• 3+ years of experience in systems administration, DevOps, or similar roles


• Strong knowledge of AWS cloud platforms


• Expertise managing AWS resources with Terraform


• Proficiency in scripting languages (Python, Bash, etc.)


• Familiarity with containerization and orchestration (Docker, Kubernetes)


• Experience with monitoring and logging systems (Prometheus, Grafana)


• Knowledge of networking concepts and security principles


• Excellent problem-solving skills and attention to detail


• Strong communication skills and ability to work in a collaborative environment

ADDITIONAL INFO :

• Work at our headquarters in El Segundo, CA


• Base salary range for this position is $120,000 - $140,000 USD per year


• Eligible to participate in HiveWatch Equity Incentive Plan

*The final offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.

BENEFITS & CULTURE:

In an effort to provide for our employees, HiveWatch offers a competitive benefits package which includes: 

• Health Benefits: Medical, Vision, Dental and Life Insurance


• Cutting edge solutions in an emerging field with lots of growth potential


• Generous compensation packages


• 401K


• Family friendly & compassionate work culture 


• Hybrid work environment


• Work with good people who CARE about making the world a better place

What is CARE? HiveWatch enables its employees to CARE for themselves, and each other through unique programs crafted by HiveWatch employees themselves. To deliver on our mission, we empower our employees to consider the meaning of job security on a holistic level. At HiveWatch, you are encouraged to challenge the status quo, provide your unique point of view, and leave fear at the (access controlled) door. In practicing CARE, we:

• Celebrate our diverse workforce and all communities within HiveWatch. 


• Assist the varying needs of our employees, from maintaining a work life balance to encouraging personal aspirations. 


• Respect one another through our interactions and set personal boundaries.


• Embrace equity through our policies and practices of hiring, promoting, and offering benefits that take care of the whole person, not just the worker. 

OUR EEO STATEMENT: 

At HiveWatch, you are encouraged to challenge the status quo, provide your unique point of view, and leave fear at the (access controlled) door. HiveWatch enables its employees to CARE for themselves and each other through unique programs crafted by HiveWatch employees. 

HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.

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