Union - Information Center Representative - Student Affairs Job at University of Wisconsin-Milwaukee, Union, NJ

VFFNNTRMckhOOUhqeWlRV1R4RTBkNjAzRVE9PQ==
  • University of Wisconsin-Milwaukee
  • Union, NJ

Job Description

You are viewing a preview of this job. Log in or register to view more details about this job. Job Title: Information Center Representative Dept: University of Wisconsin-Milwaukee Student Union Work Location: Union (EG05) Guest Services and Information Coordinator Scope: The Union Information Center provides students, parents, and guests of the university with information regarding the Union, the UWM campus, and the community. The Information Center is committed to providing accurate information and ensuring that all visitors feel welcome on our campus. Qualifications: The ability to provide timely and direct customer service to all patrons in a diverse setting. The ability to exercise good judgment and initiative in stressful or emergency situations. Excellent interpersonal and communication skills. Must present themselves in a professional manner and maintain a positive attitude. Possess adequate computer skills. Must possess good organizational and multi-tasking skills. Receive, intervene, and resolve customer questions, complaints and/or disputes, which may include the involvement of other department supervisors and/or the University Police. Provide building users with daily Union events and campus activity information. Monitor the Information Center telephones to include fielding questions, forwarding calls, and taking messages. Maintain a working knowledge of building events and operations, to ensure accurate information is being passed on to customers. Sort mail daily and ensure that it is put in the appropriate department’s mailbox. Reserving meeting room reservations for student organizations and university departments. Maintain knowledge of all applicable federal, state, local, and University Rules and Regulations including all Union Policies and Procedures to provide a consistent, professional image to the students, staff, and building users. Outreach to various departments in the union and throughout the campus to ensure customers are provided with the most accurate information possible. Operate as a contact center for union departments and relay information to and from departments as necessary. Additional duties as requested by supervisors. Additional Duties: Must be able to make conscious, rational decisions with little or no supervision. Operate and maintain a cash register for transactions of event invoices, tickets, and additional services. Assist in building emergencies as needed in a timely fashion. Check all student identification for access to offices and/or student organizations. Maintain and inventory lost and found items as directed. Possess working knowledge and utilize all paging systems, to include two-way radio base station. Additional duties as requested by supervisors. Physical Requirements: Must be able to lift a minimum of thirty pounds. Ability to remain standing for long periods of time. Working Hours (during the academic year): Monday - Saturday: 7:00am-10:15pm Sunday: 9:00am-10:00pm Must be able to work at minimum 10 hours per week. Maximum number of hours per week is 25 during the academic year. Up to 40 during summer break. Note, there is no guarantee that you will be able to hit the maximum number of hours per week. That all depends on number of staff and everyone's schedules. Expected to start late June or early July. Must be able to work nights and weekends. Working Hours (during the summer): Currently looking for summer staff who can continue working with us in the Fall semester. Training Requirements (to be completed in first 120 days of employment): PCI certification Information Security Awareness Sexual Harassment Prevention (Title IX) FERPA and/or Mandated Reporter Workplace Bullying Policy UWM Information Center Staff Training will be the week of August 18, 2025 #J-18808-Ljbffr University of Wisconsin-Milwaukee

Job Tags

Summer work, Summer holiday, Local area, Night shift, Weekend work, Sunday, Saturday,

Similar Jobs

Somewhere

SEO Specialist - 13005 Job at Somewhere

 ...SEO Specialist &##127758; Remote LATAM & South Africa &##128196; Independent Contractor Agreement About the Role Were looking for a strategic and hands-on SEO Specialist who thrives on data, knows their way around search engines, and gets excited about climbing... 

Get It Recruit - Transportation

Program Manager, LICSW/LMHC - Remote | WFH Job at Get It Recruit - Transportation

Are you a passionate and experienced LICSW or LMHC looking to take on a leadership role where you can truly impact the lives of youth and families? Do you thrive in a dynamic environment where your expertise and compassion can shine? If so, we want you to join our team... 

YAI

Direct Support Professional (DSP 1) Job at YAI

Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships. Supports people to meet personal goals that characterize...

Stability Healthcare

Travel Endoscopy Registered Nurse Job at Stability Healthcare

 ...Job Description Stability Healthcare is seeking a travel nurse RN Endoscopy for a travel nursing job in Orem, Utah. Job Description & Requirements ~ Specialty: Endoscopy ~ Discipline: RN ~ Duration: 13 weeks ~40 hours per week ~ Shift: 8 hours, days,... 

Energy Vault

Sustainability Compliance Manager (San Jose) Job at Energy Vault

 ...Descripcin del puesto The Sustainability Vendor Compliance Manager will play a key role in leading a team across the Sustainability compliance landscape. Through collaboration with internal and external partners, this individual will oversee the engagement into our supply...