Job Description

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.

Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.

We are seeking an experienced Senior Human Resources Generalist for our First Quality facility located in McElhattan, PA.

This position will manage a broad range of human resource functions and will play a key role in supporting the company's overall goals by handling employee relations, benefit administration, recruitment, policy implementation, and ensuring compliance with employment laws and regulations.

Principal Accountabilities/ Responsibilities:

• Partner with management to develop and implement HR strategies that align with business objectives.
• Partner with hiring managers to develop a recruitment strategy and determine compensation proposals.
• Manage recruitment efforts for all team members including posting, sourcing, screening, reviewing applicants to match experience with specific job-related requirements, and participating in the interview and decision-making process.
• Conduct exit interviews, analyze data and provide reports with trends and recommendations for continuous improvement and retention efforts.
• Oversee, coordinate, and manager team member separations and applicable offboarding activities.
• Respond to and provide guidance to management and team members on employee-related issues, complaints, or problems.
• Counsel, coach and assist management in handling and addressing employee relation issues.
• Support company-wide compensation program; evaluate new positions and revised positions, provide advice to managers/supervisors on pay decisions, as well as policy and guideline interpretation/training.
• Provide assistance with the implementation and administration of the performance evaluation program.
• Lead benefits processes, including communicating benefit information to team members, assisting with open enrollment, health fairs and overall education sessions for team members.
• Support the development, design, management, implementation and administration of consistent and compatible policies and practices throughout the organization.
• Analyze and evaluate policies, procedures and programs to identify successes and deficiencies and recommend changes.
• Identify legal requirements affecting human resources functions and ensure policies and procedures are in compliance.
• Lead initiative to enhance team member engagement, recognition and retention. Assist with the development and implementation of organizational wide training.
• Identify training and development needs, create programs to enhance skills and career growth, support leadership development.
• Facilitate and/or provide training of personnel policies and procedures.

Education and experience requirements:

• Bachelor's Degree in Human Resources, Business, Psychology, or a related field.
• 5 years of successful performance as a Generalist and/or other HR related role in a fast-paced manufacturing environment.
• Experience in a lean manufacturing environment preferred. High Performance Work Teams desired but not required.
• PHR preferred.
• Solid knowledge and understanding of state and federal employment laws, strong analytical ability, demonstrated perseverance, ability to maintain confidential information, and excellent time management skills.
• Strong understanding of various HR functions, including employee relations, recruitment, compensation, benefits, performance management, etc.
• Demonstrated ability to conduct thorough investigations and resolve employee relations matters with fairness and urgency.
• Requires excellent verbal, written and relationship management skills.
• Must demonstrate diplomacy and tact while interacting with all levels within and outside of the organization.
• Must be able to perform job duties independently, exercising good judgment and professionalism.
• Requires constant discretion and judgment.
• Ability to work independently, without direct supervision, maintain confidentiality, and take initiative is a must.

What We Offer You

We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:

• Competitive base salary and bonus opportunities
• Paid time off (three-week minimum)
• Medical, dental and vision starting day one
• 401(k) with employer match
• Paid parental leave
• Child and family care assistance (dependent care FSA with employer match up to $2500)
• Bundle of joy benefit (years’ worth of free diapers to all team members with a new baby)
• Tuition assistance
• Wellness program with savings of up to $4,000 per year on insurance premiums
• ...and more!

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

For immediate consideration, please go to the Careers section at

to complete our online application.

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